Terms Of Service

 

BEFORE YOU PLACE AN ORDER:

We carry over $200,000.00 of products in stock but, because there are so many options available, it is impossible to carry all the prodcts shown on our website at all times.

We suggest you contact us before you place an order, if the delivery time is very important to you, in order to confirm the stock status or delivery time.

Products in stock will ship the same day if the order is received before 2 pm.

The delivery time for products out of stock varies depending on the product in particular and the suppiler of that product.

For example, for propellers out of stock the average delivery time is two weeks but for paragliders out of stock the average delivery time is three to six weeks.

Once an out of stock order has been placed and its producution has started we are unable to cancel that order.

If you cancel an order before the product has been shipped or the production has started we will provide a refund by check for the full amount minus the 3% transaction fee that PayPal and/or credit cards takes from us.

 

AEROLIGHT'S WARRANTY

Aerolight, LLC. offers make no warranty expressed or implied for the usefulness of any item for its intended or consequential usage and will not provide damages other than a return of the initial price paid for an item. WARNING: We carry no product liability insurance of any kind! Use of all items is solely at your own risk.

Merchandise damaged in transit

Is the responsibility of the carrier and must be reported to the carrier. All merchandise is shipped with insurance and delivery confirmation. Notify the transportation company (UPS, USPS, FEDEX) immediately if there are any items damaged. Our liability for damage in transit ceases when the carrier receives the shipment. Inspect your merchandise and notify us immediately if there are any discrepancies between what you ordered and what you have received.

All returns and exchanges must be returned in prepaid freight, at the customer's expense.
No returns will be allowed 30 days after the date of shipment.

Aerolight's Forms of Payment

We accept Visa, MasterCard and Discover credit card payments. We also accept PayPal, Bank Wire Transfers, Money Orders and Cashier's Checks payable to AEROLIGHT. No other form of payment is accepted.

 

Note: The charges on your credit card statement will reflect our original name: AEROLIGHT.

ALL SALES ARE FINAL.

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Aerolight will be closed for annual vacation from December 21st. to January 5th. We won't be able to reply to emails, answer the phone or process orders until January 6th. Please do not hesitate to contact us after January 5th. When we will be back. We wish you Happy Holidays and Happy New Year ! The Aerolight Team
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